My wife, sister-in-law, and I booked our Ireland/Scotland/England trip with Beth last year. It was our first international trip and we were a bit overwhelmed with all the possible options.
Beth helped us every step of the way. As novice travelers, we weren't even sure where, when, and by what means of transportation we wanted. Beth helped us narrow it down and presented multiple options--each of which fit our personal needs (timing, economy, interests, etc).
Whenever we had questions she made herself available to us for both in-person and telephone/email inquiries. We were comfortable knowing that Beth was managing everything for us.
We enjoyed the trip and Beth's service so much that we booked another trip last fall. Unfortunately, the Covid -19 outbreak caused the trip's cancellation. Yet even this cloud had a silver lining--Beth worked with us to get refunds and credits.
We are looking forward to being back in Beth's office to book more trips.
Bruce and Candy
Augusta, WV
prompt, accurate, kind, went many extra miles to help
roko kasuya
winchester, va
I had the best time ever with booking with Felicia O. Smith
It was my first. Cruise and now I'm ready to travel again. Felicia is such a great Agent she made sure everything was straight she kept us informed and updated on everything up until we boarded the plane in DC and checked on us once we returned. I will definitely recommend her to others. Again thanks so much for our Awesome Cruise and look forward to hearing back from us real soon.
Puddin
Winston Salem NC